Monese
Monese Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Monese has 2.2 star rating based on 177 customer reviews. Consumers are mostly dissatisfied.
8% of users would likely recommend Monese to a friend or colleague.
- Rating Distribution
Pros: I need help, Non, Vreau sa ma ajutati.
Cons: No customer service, Have essentially stolen my money, Do not keep your money safe.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Monese has 2.2 star rating based on 177 customer reviews. Consumers are mostly dissatisfied.
8% of users would likely recommend Monese to a friend or colleague.
- Rating Distribution
Pros: I need help, Non, Vreau sa ma ajutati.
Cons: No customer service, Have essentially stolen my money, Do not keep your money safe.69% of users think that Monese should improve its Customer Service.
46% of users say that they might use Monese in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Yes i thing", "Suport online", "Never use monese worst bank ever in uk", "Don't use this bank !", "Not a professional service".
Most users ask Monese for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Monese Reviews
"Not bad"
I'm really can say could be better than now but still I don't feel disappointed or let me down, I'm thinking it is better than I expected
"All l want to do is change my address but when you ask a machine it does not understand"
I have had no experience, it's rubbish they never get back to you, done everything possible, sent photos of me holding my passport next to me, no...
Bratislava, Bratislava
Strata telefónu
Hello, I am Peter Smolak and I have lost my mobile phone and all my documents. I would like to change my phone number and email. Peter Smolal 16.09.1978
I don't remember my old address.
I have a Uva account and I receive payments there, how should I proceed?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Stevenage, England
Resolved: Probleme cu cardul am pierdut telefonul cu tot cu card și mail
Company fixed the issue and I have been provided with apology. I want a bank statement, I can't log into the application, and they don't send a statement to make our work easier.
Am pierdut delfinul cu tot cu card și mail și vreau să îmi redeschid contul cu noul nr de contact și noul mail pe care îl am. Am rugămintea să fiu cât mai repede contactat pe adresa mea de mail cnae6638@***.com sau la nr de telefon 0735002****. Am nevoie urgent pentru a mă loga în aplicația mea de monede.
User's recommendation: Recomand
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Burnham-On-Crouch, England
I can t log in
Please help, I don't know what is wrong. I tried to install it too many times, but it's the same thing every time.
Need help with your issue?
Get support from our consumer experts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Champs-Sur-Marne, Ile-De-France
Hesap açtım giriş yapamıyorum
Merhaba monese banka hesap açtım şifresini kurdum lakin giriş yapamıyorum uzun zamandır bu konu hakkında yardımcı olursanız sevinirim teşekkür ederim
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bucharest, Bucharest
Problem with payment
I Pay on Facebook and now the payment its stop and she says general eror ocurred
Please answer!
I need a suport
User's recommendation: Suport online
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Essen, North Rhine-Westphalia
Problem whit app
I got a new card, but I lost my phone where the app was, and now I can't get in with my new phone. How can I get back my account?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ashburn, Virginia
Block of account
My Account was block with my money inside, I have bills to pay.
I can't eat now,can't buy anything, I have medical bills to pay. I don't have No money with me.
Monese said I should provide Account that them to transfer my remaining funds to which I did but No reply from them
Please them should please fast with refunding my remaining funds in this account I provide
Beneficiary
Monday Christian
IBAN
LT53 3250 **** 6190 ****
BIC / SWIFT code
REVOLT21
Bank Name and Address
Revolut Bank UAB
Konstitucijos ave. 21B, 08130, Vilnius, Lithuania
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Telford, England
App Hellp mi because I forgot my card pin
I can't log in to the Monese app. Please help me log in to my account because I forgot my card PIN. Please do something or make the application work because I can't see the card PIN.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Paisley, Renfrewshire
Unauthorised payment
I write to officially to express my displeasure about an unauthorised payment of £71.28 in my account. I have not ordered anything from the said person or company and therefore request my money back immediately.
Thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need the bank stement but i loss my phoon i can not get them i need now online bankin
Please can you help me? I lost my phone.
I cannot get into my online banking. I forgot my email address and the password.
- 100
User's recommendation: Hello
Caister-On-Sea, England
Mony not transfer
Your stupid customer service not good back my mony i fast send many 24/5/2025 20 pound then I repeat send mony 26/5/2025 20 pounds.my electric and gas bill.ovo energy don't receive money but you cut my account 40 money but why. Plz back my money
User's recommendation: Yes i thing
Camden, Camden
My sister transfered money i didn't received miney
Yesterday my sister sent 599 pounds till now I didn't receive that money for me that money is very urgent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lyon, Auvergne Rhône-Alpes
Because is up to 4 working days monese refused to put my money in my account they are told it back
Someone sent me money is up to 4 working days yet I have not received the money I have chat them I have sent emails but yet no response
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Crawley, West Sussex
I made a payment to my other account and the payment haven’t reflected yet.
The payment I made from my Monese account to Barclays hasn't reflected for the past 3 hours now. No.
User's recommendation: Poor service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVreau sa îmi recuperez contul monesse cu adresa noua de email și Nr de telefon
Vreau să îmi recuperez contul de monesse ptr că am pierdut adresa de email și Nr de telefon și aș dori dacă se poate să recupereze din nou contul cu noua adresa de email și Nr de telefon.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dagenham, Barking And Dagenham
Not bad
I'm really can say could be better than now but still I don't feel disappointed or let me down, I'm thinking it is better than I expected
Companies Similar to Monese
Revolut
“My account blocked and Revolut is asking me to fund my balance in the account and cannot get access in...“
Wise
“I have been using Wise (formerly TransferWise) for about 10 years now on a regular basis for monthly...“
CRED
“Name.shanthi credit card, another account b.lakashminarayana account number,622******** last time cash...“
Credit Genie
“I set up account didn't like it, I canceled, unsubscribed and deleted their app, now they have been...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.