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New Reviewer

Resolved: I want to reopen my bank account

Monese - I want to reopen my bank account
Monese - I want to reopen my bank account
Monese - I want to reopen my bank account
Monese - I want to reopen my bank account
Update by user May 22, 2023

Company fixed the issue and I have been provided with full refund.

Original review posted by user May 22, 2023
I don have access to app ai forget password and number telefon and address e-mail i want to help me my name Eduard Florin Scarlat
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Resolved
ID
#4610364 Review #4610364 is a subjective opinion of poster.
Preferred solution
Full refund

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New Reviewer

Card not working

I need to use acont and card not working and app same .is second time in a Mont when is hapend that .Im really tired of this really
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ID
#4635378 Review #4635378 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

My account has been closed and I need my money

Hello, my account has been closed and the app is blocked. However I still have money in my account and my salary has also been sent to my account which I now cant get access to, and I need it urgently. Ive been trying to contact monese for the two weeks and reply or help on the matter. I would I appreciate if you can get back to me as soon as possible and resolve this issue. Regards, Jyan penha
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ID
#4630921 Review #4630921 is a subjective opinion of poster.
Location
London, England

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Verified Reviewer
New Reviewer

+44 7503 ****63

Mi-au dispărut sume de bani de pe cardul meu ca eu fără să știi se poate face ceva ca să ii primesc înapoi ?
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ID
#4625706 Review #4625706 is a subjective opinion of poster.
Loss
$1000
Preferred solution
Full refund

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New Reviewer

I did the payment in may 21 the receiver didnt get the paymet

Monese - I did the payment in may 21 the receiver didnt get the paymet
Monese - I did the payment in may 21 the receiver didnt get the paymet
I send payment in may 21 and the receiver didnt get the payment yet i tried to chat with your customer care no response .
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ID
#4620743 Review #4620743 is a subjective opinion of poster.
Loss
$223
Preferred solution
Full refund

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New Reviewer

I can.t log in, lost phone and email

Hello can you please change the email from my account ? From samy1995samy1995****@***.com to geaninacorban57@***.com??? That.s because i can.t log in anymore. I have 3 months since i try to solve my problem with you and you don.t even bother ... if you don.t help me i will do to you a very bad reputation everywhere.. I will put you my passport so you can verify my account that is really me... i can make a video too... just ask and change the email already pls.

User's recommendation: Don.t sign up here. They will not solve any of your potential problem.

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ID
#4611902 Review #4611902 is a subjective opinion of poster.
Pros
  • Fast
Cons
  • No customer service
Loss
$200
Preferred solution
Help me recover my account
New Reviewer

I don't like the service

I forgot my password, email and tried to send a message. I'm waiting to receive a code on another email / I forgot the old one / and I don't receive it. Can someone contact you? It doesn't work over the phone. I don't like the service. Tatyana Karamanska
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ID
#4610622 Review #4610622 is a subjective opinion of poster.
Preferred solution
I want to restore Monese application. I forgot my email and code and I can't change them without help

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Verified Reviewer
New Reviewer

Have not acces to my account

Im Sergiu Lupan have been lost my phone which is registered with account Monese. Please can you help me ASAP as I have money on the account and can not use them. Thank you.
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ID
#4598439 Review #4598439 is a subjective opinion of poster.
Preferred solution
Help with the account access
New Reviewer

Cant verify my account. Havent got the number i had when i applied for account

Monese - Cant verify my account. Havent got the number i had when i applied for account
Ive tried verifing my account but cant as dont have my old phone number. Please contact me 0034 6********
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ID
#4598076 Review #4598076 is a subjective opinion of poster.
Location
Madrid, Madrid, Comunidad De

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New Reviewer

My account is blocked

Nobody would lile to speak with me, I tried to call and texting but for a week even no one respond... No one

User's recommendation: Very difficult to contact somebody.

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ID
#4597951 Review #4597951 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

Am cardul blocat

Monese - Am cardul blocat
Monese - Am cardul blocat
what happens to the money you have on the card.what's happening, what's happening, what's happening, what's happening
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ID
#4593418 Review #4593418 is a subjective opinion of poster.
Location
Beilen, Drenthe

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New Reviewer

They good to me she is my lover

They help me when no bank was there to help me pay for my passport application payment which was succeeded . thanks to you and innovate 1pay Ltd for all successful transaction. Am greatfulf for that

User's recommendation: Monese should be your now and Future bank.

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ID
#4583464 Review #4583464 is a subjective opinion of poster.
Location
Bielefeld, North Rhine-Westphalia

My App is locked