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Monese

Monese

www.monese.com
What is your customer experience with Monese?

Monese Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Monese has 2.2 star rating based on 177 customer reviews. Consumers are mostly dissatisfied.

  • 8% of users would likely recommend Monese to a friend or colleague.

  • Rating Distribution
  • Pros: I need help, Non, Vreau sa ma ajutati.
    Cons: No customer service, Have essentially stolen my money, Do not keep your money safe.

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Media from reviews

Monese - Mony not transfer
Monese - Hesap açtım giriş yapamıyorumMonese - Problem with paymentMonese - Problem with payment - Image 2Monese - Problem whit appMonese - I can t log inMonese - Unauthorised payment
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Top Monese Reviews

Positive Review

"Not bad"

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I'm really can say could be better than now but still I don't feel disappointed or let me down, I'm thinking it is better than I expected

Critical Review

"All l want to do is change my address but when you ask a machine it does not understand"

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I have had no experience, it's rubbish they never get back to you, done everything possible, sent photos of me holding my passport next to me, no...

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account money bank card payment bank account problem email hello service
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Ajanae Erw
map-marker Bratislava, Bratislava

Strata telefónu

Hello, I am Peter Smolak and I have lost my mobile phone and all my documents. I would like to change my phone number and email. Peter Smolal 16.09.1978

I don't remember my old address.

I have a Uva account and I receive payments there, how should I proceed?

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Resolved
Cosmin Nae

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stevenage, England

Resolved: Probleme cu cardul am pierdut telefonul cu tot cu card și mail

Monese - Probleme cu cardul am pierdut telefonul cu tot cu card și mail
Updated by user Apr 30, 2025

Company fixed the issue and I have been provided with apology. I want a bank statement, I can't log into the application, and they don't send a statement to make our work easier.

Original review Apr 15, 2025

Am pierdut delfinul cu tot cu card și mail și vreau să îmi redeschid contul cu noul nr de contact și noul mail pe care îl am. Am rugămintea să fiu cât mai repede contactat pe adresa mea de mail cnae6638@***.com sau la nr de telefon 0735002****. Am nevoie urgent pentru a mă loga în aplicația mea de monede.

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User's recommendation: Recomand

Maria V Moe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Burnham-On-Crouch, England

I can t log in

Monese - I can t log in

Please help, I don't know what is wrong. I tried to install it too many times, but it's the same thing every time.

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Seref G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Champs-Sur-Marne, Ile-De-France

Hesap açtım giriş yapamıyorum

Monese - Hesap açtım giriş yapamıyorum

Merhaba monese banka hesap açtım şifresini kurdum lakin giriş yapamıyorum uzun zamandır bu konu hakkında yardımcı olursanız sevinirim teşekkür ederim

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Betzy Hhk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bucharest, Bucharest

Problem with payment

Monese - Problem with payment
Monese - Problem with payment - Image 2

I Pay on Facebook and now the payment its stop and she says general eror ocurred

Please answer!

I need a suport

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User's recommendation: Suport online

Rolands K Cch

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Essen, North Rhine-Westphalia

Problem whit app

Monese - Problem whit app
Contains 1 confidential file for company representatives

I got a new card, but I lost my phone where the app was, and now I can't get in with my new phone. How can I get back my account?

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Christian M Fam

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ashburn, Virginia

Block of account

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Monese - Block of account
Monese - Block of account - Image 2
Monese - Block of account - Image 3
Monese - Block of account - Image 4
Monese - Block of account - Image 5

My Account was block with my money inside, I have bills to pay.

I can't eat now,can't buy anything, I have medical bills to pay. I don't have No money with me.

Monese said I should provide Account that them to transfer my remaining funds to which I did but No reply from them

Please them should please fast with refunding my remaining funds in this account I provide

Beneficiary

Monday Christian

IBAN

LT53 3250 **** 6190 ****

BIC / SWIFT code

REVOLT21

Bank Name and Address

Revolut Bank UAB

Konstitucijos ave. 21B, 08130, Vilnius, Lithuania

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danielcatalin g

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Telford, England

App Hellp mi because I forgot my card pin

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Monese - App Hellp mi because I forgot my card pin

I can't log in to the Monese app. Please help me log in to my account because I forgot my card PIN. Please do something or make the application work because I can't see the card PIN.

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Reynold A Qxi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paisley, Renfrewshire

Unauthorised payment

Monese - Unauthorised payment

I write to officially to express my displeasure about an unauthorised payment of £71.28 in my account. I have not ordered anything from the said person or company and therefore request my money back immediately.

Thank you

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Adriana M Jer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need the bank stement but i loss my phoon i can not get them i need now online bankin

Monese - I need the bank stement but i loss my phoon i can not get them i need now online...

Please can you help me? I lost my phone.

I cannot get into my online banking. I forgot my email address and the password.

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Pros:
  • 100

User's recommendation: Hello

Anonymous
map-marker Caister-On-Sea, England

Mony not transfer

Monese - Mony not transfer

Your stupid customer service not good back my mony i fast send many 24/5/2025 20 pound then I repeat send mony 26/5/2025 20 pounds.my electric and gas bill.ovo energy don't receive money but you cut my account 40 money but why. Plz back my money

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User's recommendation: Yes i thing

Alya Lrv
map-marker Camden, Camden

My sister transfered money i didn't received miney

Monese - My sister transfered money i didn't received miney

Yesterday my sister sent 599 pounds till now I didn't receive that money for me that money is very urgent

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Raygen Cgn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lyon, Auvergne Rhône-Alpes

Because is up to 4 working days monese refused to put my money in my account they are told it back

Because is up to 4 working days monese refused to put my money in my account they are...

Someone sent me money is up to 4 working days yet I have not received the money I have chat them I have sent emails but yet no response

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Yuvonne Sok

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Crawley, West Sussex

I made a payment to my other account and the payment haven’t reflected yet.

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Monese - I made a payment to my other account and the payment haven’t reflected yet.

The payment I made from my Monese account to Barclays hasn't reflected for the past 3 hours now. No.

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User's recommendation: Poor service

Lenuta N Krb

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Verified Reviewer

Vreau sa îmi recuperez contul monesse cu adresa noua de email și Nr de telefon

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Vreau să îmi recuperez contul de monesse ptr că am pierdut adresa de email și Nr de telefon și aș dori dacă se poate să recupereze din nou contul cu noua adresa de email și Nr de telefon.

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Danielius S Zks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dagenham, Barking And Dagenham

Not bad

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I'm really can say could be better than now but still I don't feel disappointed or let me down, I'm thinking it is better than I expected

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